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Gopass card number:
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Credit available:
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Mileage in current season:
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The best offer
Arrival
Departure
Adults (12+ years )
Juniors (6-11 years )
Kids (0-5 years )
Accommodation

What time is the check-in? Is early check-in available, and under what conditions? What if I arrive late in the evening or at night?

Check-in is available from 3:00 pm. Early check-in can be arranged by prior agreement with reception at least one day in advance, subject to availability, for an additional charge of 20 € per room (from 12:00 noon) or 40 € per room (from 10:00 am). Our 24-hour central reception is located at the Galeria Thermal Bešeňová Hotel****. When checking in, all guests, including children, are required to present a valid form of identification at the hotel reception. 

What time is the check-out? Is late check-out available, and under what conditions?

Check-out is until 10:00 am. Late check-out is available for an additional charge of 20 € –40 € per room, subject to availability and by prior arrangement with the reception at least one day in advance. 

How much is the local tourist tax? Is it included in the price of my stay?

The local tourist tax is not included in the accommodation rate. It is 2.00 € per person, per night for guests aged 6 and over. 

What special offers and promo codes are currently available? What benefits are included for hotel guests?

Our latest special offers are available at: https://www.tmrhotels.com/hotel-besenova/en/special-offers/

Complimentary ski passes and cable car tickets valid in the Jasná Low Tatras, Štrbské Pleso, Starý Smokovec and Tatranská Lomnica mountain resorts, as well as unlimited admission to the Tatralandia and Bešeňová water parks are included in your room price. 

Is parking available at the hotel? Can I reserve a parking space? How much does parking cost?

Complimentary parking is available at or next to the hotel. Parking spaces cannot be reserved. 

How can I get to the hotel?

The hotel is easily accessible by car, train and bus. The nearest railway stations are in Liptovská Teplá and Ružomberok, while the nearest bus stop is located in the centre of Bešeňová village.

Where is the hotel located?

Bešeňová Hotel***, Ľudovíta Bešeňovského 136, 034 83 Bešeňová, Slovakia. The ho-tel forms part of the Bešeňová water park resort.

Room and Amenities

What room types are available, and how many guests can they accommodate?

The hotel offers 10 different room and suite categories. All rooms are double rooms, with selected room types accommodating one or two children on extra beds. One suite category can accommodate up to four extra beds.

Is air conditioning available in the guest rooms and public areas?

The hotel is not air-conditioned. Air conditioning is available only in the Hastens Suites.

Is Wi-Fi available in the guest rooms and public areas?

Yes. Complimentary Wi-Fi is available throughout the hotel.

Is smoking permitted in the hotel or guest rooms?

The hotel is entirely non-smoking, including all guest rooms. Designated outdoor smoking areas are available next to each hotel building. 

Is it possible to request an extra bed or a baby cot?

Extra beds and baby cots are available in selected rooms and suites. Please request these when making your reservation. Extra beds are available for an additional charge, while baby cots are provided free of charge. 

Does the hotel have a children's play area (kid's corner)?

Yes. A children's play area is located next to the hotel reception. 

Are pets allowed? What are the conditions?

Pets are not permitted. The only exception is registered assistance dogs. 

Does the hotel offer a laundry and ironing service?

The hotel does not provide a laundry or ironing service. However, an iron and ironing board are available to borrow from reception. 

Restaurant and Lobby bar

What are the opening hours of the hotel's restaurants and bars? Do I need to make a reservation?

The Culinaria Restaurant serves its à la carte menu daily from 12:00 noon to 4:00 pm and from 5:00 pm to 8:30 pm. Table reservations are not required. The lobby bar at the Galeria Thermal Bešeňová Hotel**** is open daily from 10:00 am to 11:00 pm. 

When is breakfast served, how is it served, and is it included in the price of my stay?

Breakfast is included in the price of your stay. It is served daily from 7:00 am to 10:00 am as a buffet. If your package does not include breakfast, it can also be purchased directly at the hotel. 

When is dinner served, and how is it served?

Dinner is served daily from 5:00 pm to 9:00 pm as a buffet. It can be added when booking your stay or purchased directly at the hotel. 

Are meals available for guests with food allergies or dietary requirements?

We are happy to cater for guests with food allergies or dietary requirements. Please let us know your requirements in advance. 

Wellness & Services

What pools and water attractions are available?

As a resort hotel, we offer unlimited access to the Bešeňová water park during its opening hours to our guests. You can use it already on your arrival day. Registration at the hotel reception is required and is available after the check-out process has been completed, usually from 10:30 am. Once registered, you can start using the water park immediately. You can also enjoy full-day access to the water park on your departure day. To activate it, a refundable cash deposit of 50 € is required at the hotel reception. 

For the latest opening hours and information about available pools, please visit: https://www.besenova.com/en/info/besenova/opening-hours

What are the opening hours of the wellness centre? What are the entry conditions? What facilities and services are available?

Your stay includes a single three-hour admission to the Harmónia Wellness Centre for each booked night. Sauna access may be used either on your arrival day or your departure day. Children under the age of 6 are not permitted to enter the wellness centre. Children under 12 may use the wellness facilities during the day only, with the latest permitted entry by 2:00 pm. Daily sauna rituals are also held throughout the day. 

Further information is available at: https://www.besenova.com/en/resort/wellness-spa/harmonia-wellness-spa

Current opening hours can be found at: https://www.besenova.com/en/info/besenova/opening-hours

What wellness treatments does the hotel offer?

The massage centre at the water park offers a range of classic and traditional Thai massages, together with body wraps and other wellness treatments. You can view the full range of treatments here: https://www.besenova.com/en/resort/other/massages-treatments 

We recommend booking your treatment at least 24 hours in advance.