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Gopass card number:
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Number of points available:
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Credit available:
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Mileage in current season:
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Travel Information: Measures - COVID-19 Update

Do you plan a holiday in Slovakia? Read about the currently valid measures regarding entering the country >>

Before entering the Tatralandia water park, we recommend reading the current valid measures >>

GENERAL RULES FOR OUR CLIENTS:

From 18.10.2021, the Liptovský Mikuláš district is going to be dark red based on the regional COVID traffic light system. For more details about your holiday, please click here >>

From the already mentioned date, only fully vaccinated guests who show their certificates of full vaccination when checking in can stay at our hotel.

Holiday cottages with no breakfast and Tatralandia tickets included are available for VTR clients (vaccinated, tested or COVID-19 recovered). Food and drinks can be ordered in the hotel restaurant and consumed in cottages or on terraces.

Please respect the following basic pandemic precautions in common hotel areas:

  • Only guests with face mask FFP2 or FFP3 covering their noses and mouths are allowed at the hotel (applies to all common areas in the hotel interior, also when walking through them).
  • Guests have to disinfect their hands or wear disposable gloves when entering the hotel.
  • At least a 2-metre distance between each other is recommended in common hotel areas.
  • Payment by card is preferred (cash is accepted too).

The Tatralandia water park and the Celtic sauna world are available only for fully vaccinated clients from 18.10. and the access is guaranteed for hotel guests. The Celtic sauna world is available only for Gopass card holders who used their Gopass cards when booking the hotel or showed their cards when checking in or registered for Gopass when checking in, and who booked the hotel via www.gopass.travel, www.tmrhotels.com or via our reservation department by phone or by email.

Saunas and whirlpools in the Celtic sauna world are limited from 18.10., max. 10 people can stay inside and the centre is opened only for hotel guests. 2-hour periods must be booked in advance.

GENERAL RULES FOR OUR STAFF:

  •  Surfaces that our staff and clients come into direct contact with will be disinfected more frequently.
  • Members of the hotel staff will use protective equipment – face masks covering noses and mouths, as well as gloves.
  • Personal hygiene will be strictly observed by the staff, work clothes will be changed regularly.
  •  We recommend the staff keeps at least a 2-metre distance from clients

RECEPTION – CHECK-IN/CHECK-OUT:

  • We suggest that only 1 person from each family is present at the check-in/check-out process.
  • Only one client per one reception staff member will be allowed at the reception counter.
  • Our receptions will be protected by acrylic glass.
  • Stands with hand sanitizers will be at disposal at reception counters.
  • Keys and chips will be disinfected every time the guests leave and come.
  • The interior will be disinfected regularly.

COTTAGES:

  • Cottages disinfected carefully after each check-out of guests.
  • Personal contact with the reception reduced as much as possible – client´s requests will be dealt with by phone

RESTAURANT & LOBBY BAR:

  • No more than 4 people or members of 1 household can sit at 1 table.
  • A 2-metre distance between tables is mandatory.

Meals and drinks will be served as follows:

  • breakfast in the restaurant – buffet with service of waiters from 7:30am – 10:00am
  • lunch or dinner from the Á la carte menu in the restaurant
  • lobby bar available until 10:00am.

The outdoor terrace is available for hotel guests and external guests in the VTR mode (vaccinated, tested, COVID-19 recovered). The restaurant interior is opened only for fully vaccinated clients. Before taking your seat on the terrace or in the restaurant interior, please show one of the following documents of yours to the staff: 

  • certificate to prove full COVID-19 vaccination,
  • negative COVID-19 test (PCR taken max. 72 hours before, antigen test taken max. 48 hours before)
  • COVID-19 recovery certificate not older than 180 days
  • hotel chip received when checking in at the hotel.