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Gopass card number:
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Number of points available:
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Credit available:
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Mileage in current season:
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Travel Information: Measures - COVID-19 Update

Read about the currently valid measures >>

Before entering the Tatralandia water park, we recommend reading the current valid measures >>

GENERAL RULES FOR OUR CLIENTS:

From 26th February 2022, the hotel is available for all clients - “basic” Covid mode.

Please respect the following basic pandemic precautions in common hotel areas:

  • hand disinfection is compulsory when entering the hotel,
  • all clients must keep at least a 2-metre distance from others in common hotel areas,

GENERAL RULES FOR OUR CLIENTS:

  • The Tatralandia water park is going to be opened during opening time year-round pools and attractions are available.
  • The Celtic sauna world is opened for all hotel guests, but Gopass card holders who use their cards when booking or present them when checking in or register for Gopass when checking in and book via the websites: www.gopass.travel, www.tmrhotels.com or via our reservation department by phone or by e-mail can use the saunas for free. For other guests, there is a surcharge.

GENERAL RULES FOR OUR STAFF:

  •  Surfaces that our staff and clients come into direct contact with will be disinfected more frequently.
  • Members of the hotel staff will use protective equipment – face masks covering noses and mouths, as well as gloves.
  • Personal hygiene will be strictly observed by the staff, work clothes will be changed regularly.
  •  We recommend the staff keeps at least a 2-metre distance from clients

RECEPTION – CHECK-IN/CHECK-OUT:

  • We suggest that only 1 person from each family is present at the check-in/check-out process.
  • Only one client per one reception staff member will be allowed at the reception counter.
  • Our receptions will be protected by acrylic glass.
  • Stands with hand sanitizers will be at disposal at reception counters.
  • Keys and chips will be disinfected every time the guests leave and come.
  • The interior will be disinfected regularly.

COTTAGES:

  • Cottages disinfected carefully after each check-out of guests.
  • Personal contact with the reception reduced as much as possible – client´s requests will be dealt with by phone

RESTAURANT & LOBBY BAR:

  • Guests have to disinfect their hands or wear disposable gloves when entering the restaurant.

Meals and drinks will be served as follows:

  • breakfast in the restaurant – buffet with service of waiters from 7:00am – 10:00am
  • lunch or dinner from the Á la carte menu in the restaurant available until 9:30pm.
  • lobby bar available until 10:00pm.