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Gopass card number:
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Number of points available:
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Credit available:
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Mileage in current season:
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Travel Information: Measures - COVID-19 Update

Do you plan a holiday in Slovakia? Read about the currently valid measures regarding entering the country >>

Before entering the Tatralandia water park, we recommend reading the current valid measures >>

GENERAL RULES FOR OUR CLIENTS:

  • Only guests with face masks covering their noses and mouths will be allowed at the hotel (applies to all common areas in the hotel interior).
  • Clients have to disinfect their hands or wear disposable gloves when entering the hotel.
  • Clients have to keep at least a 2-metre distance between each other in common hotel areas.
  • Payment by card will be preferred (cash is accepted too).
  • Water park Tatralandia is open for for all guests.
  • In all districts, a negative Ag test taken no more than 24 hours before or an RTPCR/LAMP test taken no more than 72 hours before is required to enter a wellness centre. This does not apply to children aged 0-10 years, vaccinated individuals with vaccination certificates and individuals who have overcome the disease and have a medical certificate not older than 180 days to prove it.

GENERAL RULES FOR OUR STAFF:

  •  Surfaces that our staff and clients come into direct contact with will be disinfected more frequently.
  • Members of the hotel staff will use protective equipment – face masks covering noses and mouths, as well as gloves.
  • Personal hygiene will be strictly observed by the staff, work clothes will be changed regularly.
  •  We recommend the staff keeps at least a 2-metre distance from clients

RECEPTION – CHECK-IN/CHECK-OUT:

  • We suggest that only 1 person from each family is present at the check-in/check-out process.
  • Only one client per one reception staff member will be allowed at the reception counter.
  • Our receptions will be protected by acrylic glass.
  • Stands with hand sanitizers will be at disposal at reception counters.
  • Keys and chips will be disinfected every time the guests leave and come.
  • The interior will be disinfected regularly.

COTTAGES:

  • Cottages disinfected carefully after each check-out of guests.
  • Personal contact with the reception reduced as much as possible – client´s requests will be dealt with by phone

RESTAURANT & LOBBY BAR:

  • Breakfast will be served in the restaurant from 7:30am to 10:00am.
  • Lunch or dinner from the menu Á la carte in the restaurant.
  • The lobby bar will be available until 22:00.
  • Guests can use the outdoor terrace and the restaurant interior.