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Gopass card number:
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Number of points available:
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Credit available:
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Mileage in current season:
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Travel Information: Measures - COVID-19 Update

Do you plan a holiday in Slovakia? Read about the currently valid measures regarding entering the country >>

GENERAL RULES FOR OUR GUESTS:

From 11.10.2021, the Poprad district is going to be red based on the regional COVID traffic light system. For more details about your holiday, please click here >>

From the already mentioned date, only vaccinated, tested or COVID recovered guests (VTR-mode) who show one of the documents below when checking in can stay at our hotel:

  • a certificate to prove full COVID-19 vaccination,
  • a negative COVID-19 test (PCR taken max. 72 hours before, antigen test taken max. 48 hours before)
  • a COVID-19 recovery certificate not older than 180 days.

Please respect the following basic pandemic precautions in common hotel areas:

  • only clients with face masks FFP2 covering the nose and the mouth can enter the hotel,
  • hand disinfection or disposable gloves are compulsory when entering the hotel,
  • all clients must keep at least a 2-metre distance from others in common hotel areas.

HOTEL WELLNESS CENTRE:

  • The hotel Grand Mountain Spa wellness centre is going to be opened in the following mode from 13.9.2021:
    • Mode for for tested or recovered guests :
  • Mon - Sun: 9:00am – 3:30pm
  • Fri - Sat: 9:00pm - 11:00pm
  • max. 10 hotel guests at the same time
  • advance booking for a specific time period required
  • opening times of saunas – 12:00noon – 3:30pm
    • Mode for fully vaccinated guests:
      • 4:00pm – 9:00pm
      • no wellness centre capacity limits
  • The Grand Mountain Spa centre is available only for hotel guests at the moment for 1 hour,
  • All saunas and both hotel pools are opened.
  • All massages are available.

RESTAURANT & LOBBY BAR:

The restaurant mode will be as follows:

  • No more than 4 people or members of 1 household can sit at 1 table.
  • A 2-metre distance between tables is mandatory.
  • The outdoor terrace is without restrictions.

Breakfast is served between 7:00am and 10:00am.

  • Breakfast is served in the hotel restaurant interior. 

 Dinner is served between 5:30pm and 9:30pm.

  • Dinner is served in the hotel restaurant interior. 

The lobby bar is open from 9:00am to 10:00pm.

  • The standard lobby bar offer including food is available in the lobby bar interior. 

ROOMS & SUITES:

  • Cleaning will be performed based on the  4* hotel standard with special focus on cleaning and disinfection of shared surfaces as well as laundry and waste carts.