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Number of points available:
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Credit available:
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Mileage in current season:
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From 14.12.2020: We are still there for you and take care of your health and safety

The operation strategy of TMR hotels is adapted to new obligations of hotel, cable car and ski lift operators as well as clients of winter resorts related to the prevention of COVID-19. Every client who arrives at a hotel must present a negative COVID-19 test (antigen, RT-PCR) taken max. 72 hours before. We thus suggest taking the test at the place of one´s residence.

Everybody who stays in the High Tatras, in Jasná or the Liptov region for more than 72 hours can use one of local testing facilities which offer sufficient capacities. We appreciate your responsibility and thank you for respecting all regulations that help protect the health of all of us.

- testing sites in Slovakia >>

- regional information regarding precautions and testing facilities: Región Liptov

- precautions in resorts: Jasná

- current precautions that apply in Slovakia >>

GENERAL RULES FOR OUR CLIENTS:

  • Only clients with face masks covering the nose and the mouth can enter the hotel (applies also to all common hotel areas).
  • Hand disinfection or disposable gloves are compulsory when entering the hotel.
  • All clients must keep at least a 2-metre distance from others in common hotel areas.
  • The preferred payment method is by card (cash is accepted too).
  • The Bešeňová water park is temporarily closed from 15.10,

GENERAL RULES FOR OUR STAFF:

  • Surfaces that our staff and clients come into direct contact with will be disinfected more frequently.
  • Members of the hotel staff will use protective equipment – face masks covering noses and mouths, as well as gloves.
  • Personal hygiene will be strictly observed by the staff, work clothes will be changed regularly.

RECEPTION – CHECK-IN/CHECK-OUT:

  • To make the check-in process at the reception faster, partial online check-in is available so that you don´t have to spend too much time in common areas.
  • We suggest that only 1 person from each family is present at the check-in/check-out process.
  • Our receptions will be protected by acrylic glass.
  • Stands with hand sanitizers will be at disposal at reception counters.
  • Keys and chips will be disinfected every time the guests leave and come.
  • The interior will be disinfected regularly.

HOTEL ROOMS:

  • Room disinfected carefully after each check-out of guests.
  • Personal contact with the reception reduced as much as possible – client´s requests will be dealt with by phone

RESTAURANT & LOBBY BAR:

  • Breakfast in the form of room service from 7:00am to 10:00am.
  • Dinner in the form of room service from Á la carte,
  • The Fresh Zone is closed due to hygiene reasons until further notice.
  • The lobby bar in the form take away is open from 10:00am to 5:00pm.