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Gopass card number:
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Number of points available:
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Credit available:
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Mileage in current season:
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Travel Information: Measures - COVID-19 Update

Read about the currently valid measures >>

Before entering the Bešeňová water park, we recommend reading the current valid measures >>

GENERAL RULES FOR OUR CLIENTS:

From 19th January 2022, hotels can be used only in the VR+ mode based on the respective decree as follows:

a) by fully vaccinated individuals with a booster dose

b) by fully vaccinated individuals who present their negative COVID-19 RT-PCR or LAMP test taken not more than 72 hours before or antigen test taken not more than 48 hours ago

c) by fully vaccinated children younger than 18 years and 2 months

d) by fully vaccinated individuals who overcame the COVID-19 disease not more than 180 days ago

GENERAL RULES FOR OUR CLIENTS:

  • The Bešeňová water park is going to be opened only for VR mode hotel guests from 19.1.
  • Bešeňová opening time - Sunday - Thursday: 10:00am - 8:00pm, Friday - Saturday (and holidays): 10:00am - 9:00pm, year-round pools and attractions are available.
  • Saunas and whirlpools in the Harmonia sauna world are limited and the maximum overall capacity is 50 people at the same time. Every client can use the spa entry once per day. Massages are not available.

GENERAL RULES FOR OUR STAFF:

  • Surfaces that our staff and clients come into direct contact with will be disinfected more frequently.
  • Members of the hotel staff will use protective equipment – face masks covering noses and mouths, as well as gloves.
  • Personal hygiene will be strictly observed by the staff, work clothes will be changed regularly.

RECEPTION – CHECK-IN/CHECK-OUT:

  • To make the check-in process at the reception faster, partial online check-in is available so that you don´t have to spend too much time in common areas.
  • We suggest that only 1 person from each family is present at the check-in/check-out process.
  • Our receptions will be protected by acrylic glass.
  • Stands with hand sanitizers will be at disposal at reception counters.
  • Keys and chips will be disinfected every time the guests leave and come.
  • The interior will be disinfected regularly.

HOTEL ROOMS:

  • Room disinfected carefully after each check-out of guests.
  • Personal contact with the reception reduced as much as possible – client´s requests will be dealt with by phone

RESTAURANT & LOBBY BAR:

  • Every guest must cover their nose and mouth with a face mask or a FFP2 face mask all the time while staying in the restaurant. The face masks and FFP2 face masks can be removed only while eating and drinking.
  • Breakfast in the form of room service from 7:00am to 10:00am.
  • Lunch or dinner in the hotel restaurant from Á la carte,
  • The Fresh Zone is closed due to hygiene reasons until further notice.
  • The lobby bar is open from 10:00am to 9:00pm.