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Gopass card number:
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Number of points available:
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Credit available:
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Mileage in current season:
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The best offer
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GENERAL RULES FOR OUR CLIENTS:

  • Only clients with face masks covering the nose and the mouth can enter the hotel (applies also to all common hotel areas).
  • Hand disinfection or disposable gloves are compulsory when entering the hotel.
  • All clients must keep at least a 2-metre distance from others in common hotel areas.
  • The preferred payment method is by card (cash is accepted too).
  • The Bešeňová water park is temporarily closed from 15.10.

GENERAL RULES FOR OUR STAFF:

  • Surfaces that our staff and clients come into direct contact with will be disinfected more frequently.
  • Members of the hotel staff will use protective equipment – face masks covering noses and mouths, as well as gloves.
  • Personal hygiene will be strictly observed by the staff, work clothes will be changed regularly.

RECEPTION – CHECK-IN/CHECK-OUT:

  • To make the check-in process at the reception faster, partial online check-in is available so that you don´t have to spend too much time in common areas.
  • We suggest that only 1 person from each family is present at the check-in/check-out process.
  • Our receptions will be protected by acrylic glass.
  • Stands with hand sanitizers will be at disposal at reception counters.
  • Keys and chips will be disinfected every time the guests leave and come.
  • The interior will be disinfected regularly.

HOTEL ROOMS:

  • Room disinfected carefully after each check-out of guests.
  • Personal contact with the reception reduced as much as possible – client´s requests will be dealt with by phone

RESTAURANT & LOBBY BAR:

  • Breakfast in the form of room service from 7:00am to 10:00am.
  • Dinner in the form of room service as a 3-course menu.
  • The Fresh Zone is closed due to hygiene reasons until further notice.
  • The lobby bar is closed until further notice. Meals and drinks can be ordered in the Culinaria restaurant.